Care About You is now a member of the HCCI after successfully passing an external audit by the HCCI on the 24th October this year. The audit analysed our company from corporate and clinical governance perspective.
Care About You are delighting becoming a member of the HCCI as it reinforces our standards and philosophy of care:
Dignity and respect
Each client has the right to dignity and respect.
The client has the right to be informed of the services offered by the home care provider and consequently, be given explanation, in advance, about the service/s that is to be provided, the types of caregivers who will provide care, and the frequency of the visits that are proposed.
Clients have the right to initial and on-going participation in the development of their plan of care and be allowed to avail of the full range of care opportunities available to them. Where the client is unable to participate fully in forming the plan of care their wishes insofar as they are expressed and are practical should be addressed.
Privacy and Confidentiality
Clients have the right to privacy and confidentiality. Clients have a right to request information held on their case and the clients consent must be sought before any information is communicated to a third party. Client records must be held in accordance with the Data Protection Act 1988.